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ADM prepares technical group on online gambling player-protection systems

Regulation

Italy’s Customs and Monopolies Agency (ADM) games director Mario Lollobrigida said the agency would soon convene a technical group with concessionaires to discuss online player-protection systems. ADM has drafted guidance covering expenditure monitoring and technology to identify and prevent risky behaviour; it has also sent concessionaires strategic guidance for communication campaigns under Legislative Decree 41/2024.

The technical discussions could shape concessionaires’ online spending controls and player-protection measures.

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Regulation

FAIR director urges audience research and evaluation for responsible gambling campaigns

Cinzia Castiglioni, scientific director of Fondazione FAIR, called for audience research and evaluation of responsible gambling campaigns at Forum 2026 in Rome on 14 October. She said campaign designers should tailor messages to different audiences and assess their effects after distribution.

Cinzia Castiglioni, scientific director of Fondazione FAIR, said responsible gambling communication should be based on knowledge of its intended audiences and should include an assessment of results, rather than only the distribution of prevention messages. She spoke on 14 October at the second edition of Forum 2026 in Rome, an event dedicated to the effectiveness of communication and player protection, according to a report of her remarks.

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