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ABJR and APAJ partner to refer people seeking betting-related support

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Brazil’s ABJR partnered with APAJ to connect users of Serena, ABJR’s virtual support tool, with APAJ’s specialist care when broader help is needed. APAJ provides free, confidential psychological support to affected people and their families, while Serena operates around the clock, according to ABJR.

The referral arrangement gives operators and responsible-gambling organisations a route from initial digital support to specialist care.

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