Swedish Gambling Authority fines Videoslots SEK12m over player-protection failures
Sweden’s Gambling Authority issued Videoslots a warning and SEK12m penalty in an 16 April decision, saying its supervision found shortcomings in the operator’s duty-of-care controls. The review examined 12 customers over three months; Videoslots disputed the regulator’s interpretation and said it intended to appeal.
The decision sets out the authority’s expectations for operators’ monitoring and intervention when customers show signs of harmful gambling.