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SOFTSWISS reviews around 16,000 responsible-gambling cases in H1 2025

Business

SOFTSWISS said its responsible-gambling team reviewed around 16,000 cases in the first half of 2025, including self-exclusion requests, proactive interventions and behavioural checks. The company also cited staff training and work with its AML, legal and complaints teams among its activities.

The case volume and support processes are relevant to operators assessing responsible-gambling compliance and player-protection arrangements.

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SOFTSWISS panel says African market entry costs exceed licensing

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