Northern Territory commission fines BlueBet A$53,380 and orders A$522,020 refund
The Northern Territory Racing and Wagering Commission fined BlueBet A$53,380 and ordered it to refund A$522,020 to a customer over responsible gambling breaches. The commission said BlueBet failed to respond appropriately to indicators of harm between August and December 2021; BlueBet rejected the customer’s allegations and said it had met its regulatory obligations.
The decision sets out the commission’s findings on customer monitoring and intervention, alongside a substantial refund order.