New Jersey has introduced mandatory behavioural monitoring for online casinos and sportsbooks, becoming the first US state to require data-driven assessments and intervention, Attorney General Jennifer Davenport announced. Operators licensed by the New Jersey Division of Gaming Enforcement must review accounts when customers deposit more than $10,000 in 24 hours or $100,000 over 90 days, among other triggers, and follow a three-stage intervention process. DGE Interim Director Mary Jo Flaherty said the measures would ensure early intervention and support tiered to individual need.
Online casinos and sportsbooks holding New Jersey Division of Gaming Enforcement (DGE) licences now face compulsory behavioural monitoring. Attorney General Jennifer Davenport unveiled the rules on Wednesday. According to the announcement, no other US state had previously mandated that operators carry out data-based checks and step in when patrons display problem gambling signals. A three-stage intervention system forms part of the package, which also broadens the monitoring duties operators already had.