KSA clarifies online casino rules on withdrawals and account closures in the Netherlands
The Kansspelautoriteit (KSA) reminded licensed online gambling providers in the Netherlands that they must pay out player balances without unnecessary delay when requested. The regulator said providers cannot impose minimum withdrawal amounts or charge for closing an account, while certain other fees are permitted if clearly disclosed in advance.
Operators must review withdrawal and account-closure procedures to meet the KSA’s stated requirements.