Kansspelautoriteit seeks clearer player-file records from Dutch online casinos
The Kansspelautoriteit said Dutch online gambling businesses want clearer guidance and examples on player-file requirements after a roundtable held the previous Thursday. The regulator said operators’ files do not always explain why particular interventions were chosen and described the meeting as an initial step in a broader review.
Clearer expectations could affect how Dutch online casinos document player monitoring and duty-of-care interventions.