Jdigital and AEJAD challenge DGOJ online gambling monitoring system
Spain’s DGOJ plans to require licensed online operators to use a centralised predictive system to identify risky gambling behaviour, prompting legal appeals to the European Commission from Jdigital and AEJAD. The associations cited estimates that up to four in five users flagged as at risk could be false positives and said adapting systems could cost each operator about EUR170,000.
The proposed mandatory system could affect operators’ monitoring processes, compliance costs and decisions about players.