GRAI sets out complaint rules for remote betting licensees
Regulation · SectorWire deskSource published
Source: GRAI (Ireland) ·
Summary
Ireland's Gambling Regulatory Authority said licensed remote betting operators and remote betting intermediaries must comply with new obligations under the Gambling Regulation Act 2024 from 1 July 2026. The regulator said it examines alleged breaches of obligations by licensed operators but cannot resolve consumer disputes, which customers must escalate directly with operators. It will not investigate alleged breaches predating an operator's licence or obligations not yet commenced.
Why it matters
Remote betting licensees must meet new obligations from 1 July 2026, with the regulator examining alleged breaches.
Cite as: SectorWire, “GRAI sets out complaint rules for remote betting licensees”, 6 August 2026, https://sectorwire.news/item/grai-sets-out-complaint-rules-for-remote-betting-licensees/