SectorWire
SearchGet the daily briefing
Menu

Gambling Commission research identifies gaps in consumer information

Regulation

The UK Gambling Commission published research on how gamblers understand informed choice, according to a report. Participants said key information could be difficult to find, unclear or poorly timed, and raised concerns about assumptions around odds knowledge and generic guidance. The study frames informed choice as the ability to understand and use relevant information throughout the gambling experience.

Operators may need to review how clearly and effectively they present product, risk and cost information to consumers.

Connections

Request a correction

Keep reading

Regulation

Gambling Commission identifies four groups using illegal gambling sites

The Gambling Commission found four distinct groups among consumers using illegal gambling sites, according to its latest Consumer Voice research. The findings indicate that these users have different motivations, the report said.

The Great Britain Gambling Commission's latest Consumer Voice research identifies four distinct user groups among consumers of illegal gambling sites. The regulator therefore concludes that this population is not one uniform audience.

Continue reading