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Gambling Commission plans probe after self-exclusion test finds access at 13 venues

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The UK Gambling Commission said it plans to investigate after a BBC test found that a self-excluded reporter accessed gaming machines at 13 of 14 adult gaming centres visited in Portsmouth. One venue barred him, while a Merkur Slots site failed to identify him; Merkur said it follows industry self-exclusion guidance.

The planned investigation concerns whether venues are enforcing self-exclusion protections for customers.

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UKGC to investigate betting halls’ self-exclusion checks

A BBC investigation found that a journalist excluded from one Portsmouth betting hall entered 13 other venues and used gaming machines. The UK Gambling Commission said it would urgently investigate; its guidance requires an excluded player’s attempted entry to trigger a warning to staff at nearby halls, including those run by other operators.

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