Gambling Commission plans probe after self-exclusion test finds access at 13 venues
The UK Gambling Commission said it plans to investigate after a BBC test found that a self-excluded reporter accessed gaming machines at 13 of 14 adult gaming centres visited in Portsmouth. One venue barred him, while a Merkur Slots site failed to identify him; Merkur said it follows industry self-exclusion guidance.
The planned investigation concerns whether venues are enforcing self-exclusion protections for customers.