Gambling Commission links financial-check trial problems to identity data errors
The Gambling Commission said identity-data errors at operators prevented some customers from matching credit-reference records during its financial risk assessment pilot. It identified incomplete or inaccurate details, including initials, nicknames and commercial addresses, and reminded operators that names, addresses and dates of birth must match before customers can gamble.
Operators may need to improve identity checks to support customer matching and comply with the Commission’s licence condition.