EGBA reports record 21 million customers used safety tools in 2023
The European Gaming and Betting Association said 21 million customers of its members used safer-gambling tools in 2023, representing 65% of customers. Its 2024 sustainability report also recorded 67.6 million safer-play messages, up 49% year on year, while member chief executives warned of growth in illegal online gambling in Europe.
The figures inform operators and policymakers about members’ safer-gambling activity and the association’s concern over illegal-market growth.