EGBA members align with EN 18144 risk indicators across Europe
EGBA members committed to align their European player-protection frameworks with the voluntary EN 18144 standard for identifying risky gambling behaviour. The standard sets a minimum set of nine behavioural indicators, including changes in betting activity, deposits, withdrawals, session duration, losses and safety-tool use. EGBA said many members already monitor and apply these indicators.
The voluntary standard could give operators a common basis for earlier risk identification and more consistent player-protection processes.