DGOJ launches generative AI assistant for Spanish gambling information
Spain’s DGOJ launched a generative AI assistant to answer general questions about gambling procedures, services and regulation, the authority said. It described the tool as informational only, warned that responses may contain errors and said it cannot process administrative cases. Conversations are stored for statistical and analytical purposes; the DGOJ said it may associate a user’s IP address with a conversation for security and service integrity.
Operators and users must distinguish the assistant’s general guidance from formal advice or administrative processing.