Feed / Enforcement & compliance
By SectorWire desk ·
Colorado’s Limited Gaming Control Commission imposed a $20,000 fine on Fanatics Sportsbook last month. The sanction concerned two promotional communications to a gambler who had self-excluded.
Fanatics’ $20,000 fine highlights regulatory enforcement against promotional communications to self-excluded gamblers.
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Fanatics’ self-excluded customer contacts prompted a $20,000 fine and an agreed check of promotional messages to 1,200 self-excluded individuals.
Fanatics agreed to audit customer contacts and improve VIP staff training after promotional messages breached self-exclusion rules.
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