Carlos Hernández warns against legislation driven by headlines in Spain
Carlos Hernández Rivera, a former director general of Spain's DGOJ and a Silverback founding partner, argued that Spanish lawmakers increasingly prioritise publicity over effective rules. He cited the Customer Service Act, saying it includes an amendment to revive provisions overturned by the Supreme Court and add further measures.
Operators face potential regulatory changes through amendments to a consumer law, alongside concerns about how those rules are developed.