Brazilian ministries require betting operators to register on complaints platform
Brazil’s National Consumer Secretariat and Ministry of Finance said online betting operators must register on the Consumidor.gov.br complaints platform to operate in the country. Operators must respond to complaints within 10 days, while consumers can assess those responses over a 20-day period, the agencies said.
Operators in Brazil must meet a new platform-registration requirement and handle consumer complaints within the stated response period.