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Anjouan Gaming requires licensed operators to use approved ADR providers

Regulation

Source: Anjouan Offshore Finance Authority

Anjouan Gaming requires licensed operators to engage at least one provider approved by the Authority to handle unresolved player complaints. Operators must first run their internal complaint processes, which should allow up to 30 days, and pay the cost of ADR proceedings.

Licensed operators must fund independent dispute resolution when their internal complaint process does not resolve a player’s case.

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