SectorWire
SearchGet the daily briefing
Menu

UK gambling ombudsman proposal remains stalled, IBAS says

Regulation

The UK’s planned gambling ombudsman had made no progress three years after the government’s white paper, IBAS said in its 2025 annual report. IBAS managing director Richard Hayler attributed the delay to limited political will and disagreement over whether legislation is needed; the government has reportedly favoured using the existing alternative dispute resolution system.

The delay leaves operators without clarity on the proposed route for handling consumer complaints.

Request a correction

Keep reading

Regulation

BGC launches campaign against proposed 40% Machine Games Duty rate in Britain

The Betting and Gaming Council launched a campaign on 28 September opposing further betting shop tax rises in Britain. The BGC attributed to EY modelling an estimate that raising Machine Games Duty to 40% could jeopardise up to 16,000 jobs and leave the Treasury approximately £124m worse off.

A campaign called "Back Our Betting Shops" was started by the Betting and Gaming Council on Monday. It sets out to show how employees, communities and high streets across Britain could be affected by additional tax rises and shop closures. According to the BGC, the initiative features workers from several parts of the industry, among them apprentices, managers, customers, long-serving staff and community collaborators.

Continue reading