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Pennsylvania Gaming Control Board sets 30-day window for patron complaints

Regulation

Source: Pennsylvania Gaming Control Board (PA)

The Pennsylvania Gaming Control Board says patrons may ask it to investigate complaints or disputes with licensed gaming entities in Pennsylvania. Patrons must submit the relevant form within 30 calendar days of the incident; the Board assigns each case a number and an investigator.

The 30-day filing window governs when patrons can seek a Board investigation of gaming-related complaints or disputes.

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