Mendoza gaming regulator renews ISO 9001 and Referencial 19 certifications
Mendoza’s Institute of Gaming and Casinos (IPJyC) said it received renewed IRAM certifications for ISO 9001 quality management and the ALEA-IRAM Referencial 19. The renewals followed integrated external audits and cover processes including suspicious-activity reporting, self-exclusion records and responses to gambling-related problems.
The certifications cover the regulator’s processes for handling suspicious activity, player complaints and self-exclusion.