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KSA warns ZEbet and challenges Starcasino over withdrawal terms

Enforcement & compliance

The Netherlands Gambling Authority (KSA) issued ZEbet an official warning after a player could not withdraw funds without an active bonus, and separately challenged Starcasino over conflicting withdrawal terms. ZEbet attributed the incident to a technical problem and said it made changes that day; Starcasino said balances were paid without undue delay and amended its terms.

The KSA’s action clarifies that operators must not impose wagering conditions on withdrawals when no bonus has been accepted.

Earlier fines and penalties by KSA

DateCompanyAmountStoryAppeal status
SBM Holding Group, Sun Block Media Labs 2.0EUR 225,000KSA orders three Casinoscount.nl operators to stop unlicensed gambling promotionNot stated
ZEbet, CircusNot statedKSA warns ZEbet and Circus over prohibited tennis-set betsNot stated
ZEbetting, Betca BVNot statedKSA orders ZEbetting and Betca to stop prohibited tennis bettingNot stated
WinbetNot statedSpelinspektionen bans WinBet from targeting Swedish playersNot stated
WinbetNot statedSpelinspektionen bans WinBet from offering games in SwedenNot stated

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CasinoNieuws RTP study finds payout gaps of up to five points at Dutch casinos

A study by CasinoNieuws.nl found that the same online slot can pay out at different rates across legal Dutch casinos, with gaps of up to five percentage points. Bingoal ranked highest, followed by 711 and Starcasino, while Fair Play Online, Tonybet and Lucky 7 Casino placed lowest. The research covered 40 slots from 10 providers at 28 licensed casinos between 6 and 8 October 2026.

A study by CasinoNieuws.nl found that the same online slot can carry different return-to-player (RTP) settings at legal Dutch casinos, with differences of up to five percentage points for some games. The research compared 40 popular slots from 10 game providers at 28 licensed online casinos between 6 and 8 October 2026. Bingoal ranked highest in the study, followed by 711 and Starcasino, while Fair Play Online, Tonybet and Lucky 7 Casino placed lowest.

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