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KSA clarifies operators may admit existing players during Cruks outages

Regulation

The Netherlands Gambling Authority (KSA) clarified that licensed operators may let already registered players log in when Cruks itself has a technical outage. The authority said operators must notify its board immediately, check the register once service returns and end access for any player found to be registered there; the exception does not apply to an operator-side fault.

The clarification sets out when operators can maintain access and the follow-up checks required during a Cruks outage.

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Regulation

EU court ruling says players may sue over gambling losses where products were banned

The Court of Justice of the European Union ruled on 16 April that EU member states may prohibit online gambling products and that consumers may bring civil claims to recover losses incurred where those products were banned. The case concerned a player’s claim against Lottoland over gambling in Germany before the country legalised online gambling; the ruling is to inform the pending Maltese court case.

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