Francesco Rodano says AI can flag gambling risk weeks or months ahead
Francesco Rodano, Group Head of Responsible Gaming, said AI systems can identify online players at risk of developing problematic gambling behaviour weeks or, in some cases, months in advance. He said the systems analyse player histories, assign daily risk scores from zero to one hundred and can guide tailored interventions, including contact from trained staff.
Earlier risk alerts can give operators more time to intervene before gambling difficulties worsen.