FanDuel defends VIP videos in response to US lawmakers
FanDuel told US lawmakers that personalised videos sent to VIP customers were intended as customer-appreciation gestures, not to prompt further gambling. In a letter dated 20 October, the company said it had identified about 30 videos involving athletes or entertainers over two years; lawmakers had questioned whether VIP benefits could target vulnerable bettors.

FanDuel’s account and lawmakers’ concerns put the operator’s VIP practices and safeguards under scrutiny.