EU court requires immediate refunds for unauthorised payments despite alleged gross negligence
By SectorWire desk ·
Summary
The Court of Justice of the European Union ruled on 15 October 2026 that payment providers cannot withhold immediate refunds for unauthorised transactions by alleging customer gross negligence. The report said case C-70/25 creates no direct obligations for gambling operators but could increase claims concerning deposits.
Why it matters
Gambling operators could face increased deposit claims, while payment providers must immediately refund unauthorised transactions despite alleged customer gross negligence.