AGA estimates US gaming industry spends $417.8m annually on responsible gaming
The American Gaming Association said its research estimates the US gaming industry spends $417.8 million a year on responsible gaming, 72% more than in 2017. The estimate draws on a survey of AGA members and reported revenue for fiscal or calendar year 2023; customer service accounted for $135.4 million.
The estimate gives operators and suppliers a measure of industry spending across responsible-gaming activities.